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How bro168 Handles Your Personal Information

Your account, payment details, and activity on bro168 are handled with clear rules about what we collect, why we collect it, and how long we keep it. This policy applies to everyone who accesses the platform from Indonesia where local law permits.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookie and device data clarityIndonesia-eligible regions

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What Information We Collect and Why

bro168 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide directly — your name, email address, and mobile number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record the transaction reference and wallet identifier tied to that payment,

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but we never store your full e-wallet PIN or password. We also collect device data automatically — your browser type, IP address, and session timestamps — to keep your account secure and to detect unusual login activity. This data lets us match your wallet to your
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account during verification and flag access attempts that do not match your usual device. We use your data to process transactions, respond to account queries through our support channel, and meet the compliance obligations that apply in the regions where the platform operates. We do not
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sell your personal data to third parties, and we do not share it with advertisers. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers require to complete your transaction. Retention periods vary by data type: account registration data is
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held for as long as your account remains active, while transaction logs are kept for the period required under applicable law in eligible regions. You may request access to your data or ask us to delete it at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

We use SSL encryption across the platform so data moving between your device and our servers stays private. Your account is further protected by OTP verification tied to your registered mobile number — the same step you complete when confirming a DANA or OVO withdrawal. We keep your data only as long as necessary, and you can ask us to update or remove it at any time through support.

SSL and Account Security

All connections to bro168 run over SSL. OTP checks on your registered mobile add a second layer whenever you access your account from a new device in Jakarta, Surabaya, or elsewhere in Indonesia.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time without losing your account access.

Data Retention Rules

Account data stays on file while your account is active. Transaction records tied to DANA, OVO, or GoPay payments are kept for the period required under applicable regional law, then deleted from active systems.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate details, or submit a deletion request through the Help section in your account. We confirm all requests before acting on them.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, or if you have a question about how your information is handled, our support team is here to help. Use any of the channels below to submit a privacy request and we will respond as quickly as we can.

Live Chat Open the chat widget from your account dashboard to raise a privacy request directly. Our team reviews these during standard support hours and will confirm receipt.

Email Support Send your request to our support email address found in the account help section. Include your registered mobile number so we can verify your identity before processing the request.

Account Help Centre Log into your account and visit the Help section to find the privacy request form. This is the quickest path for data access and deletion requests tied to your wallet activity.

Common Questions About Your Privacy on bro168

These answers cover the privacy questions we hear most often. If your question is not here, reach out through live chat or the account Help section and we will get back to you.

We collect your name, email address, and mobile number at registration. Once you link a wallet like DANA or OVO, we record the transaction references from your deposits and withdrawals — not your PIN or full wallet credentials.

We share only the minimum data that DANA, OVO, or GoPay need to process your transaction. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.

Your account data stays active while your account is open. Transaction logs are retained for the period required by applicable law in eligible regions, after which they are removed from active storage.

Yes. Log into your account, go to the Help section, and submit a data access request. We verify your identity first using your registered mobile number, then provide the data within a reasonable timeframe.

Submit a deletion request through the Help section in your account or contact us via live chat. We confirm your identity before processing, and we will let you know once the deletion is complete.

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust or block cookies through your browser settings; session cookies are required for account access to work correctly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBro168 Banking Accountbro168 Login

How bro168 Handles Your Personal Information

Security, Cookies, Retention and Your Rights

SSL and Account Security

Cookies and Device Data

Data Retention Rules

Your Right to Request Changes

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on bro168

01 What personal data does bro168 collect when I open an account?

02 Does bro168 share my payment details with third parties?

03 How long does bro168 keep my account and transaction data?

04 Can I request a copy of all the data bro168 holds about me?

05 How do I ask bro168 to delete my personal data?

06 What cookies does bro168 use and can I turn them off?

Privacy Policy

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